Rede Sonora Brasil ("we", "us", or "our") operates this service, our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site. By using our service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our site or services. This may include information you provide when contacting us, participating in surveys, or using specific features on our platform.
We also automatically collect certain information when you visit, use, or navigate our site. This information may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. Cookies are small data files stored on your device that help us understand how you use our site and improve your experience.
How We Use Your Information
We use the information we collect or receive:
- To facilitate account creation and logon process.
- To deliver and facilitate delivery of services to the user.
- To respond to your inquiries and offer support.
- To send you administrative information, including information about our services, and policy changes.
- To protect our services, our site, and our operations, and to prevent fraud.
- To enforce our terms, conditions, and policies.
- To comply with legal and regulatory requirements.
- To analyze usage and trends to improve your experience with our site and services.
- To request feedback and contact you about your use of our site.
- To deliver targeted advertising to you, with your consent or where permitted by law.
Legal Basis for Processing Personal Data
We process your personal data based on different legal grounds, including:
- Your consent: Where you have given us clear consent for processing your personal data for a specific purpose. You have the right to withdraw your consent at any time.
- Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
- Vital interests: Where processing is necessary to protect your vital interests or the vital interests of another person.
Sharing Your Information
We may share your information with third parties only in specific situations:
- With service providers, consultants, and other third parties who perform services for us or on our behalf and require access to such information to do that work.
- To comply with legal obligations, respond to legal process, protect our rights, prevent fraud, or ensure the safety of our users.
- In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With your consent or at your direction.
We do not sell your personal data.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Your Privacy Rights
Depending on your location and applicable laws (such as GDPR and LGPD), you may have the following rights regarding your personal data:
- The right to access your personal data.
- The right to request rectification of inaccurate personal data.
- The right to request erasure of your personal data.
- The right to restrict processing of your personal data.
- The right to object to the processing of your personal data.
- The right to data portability (receiving your data in a structured, commonly used, and machine-readable format).
- The right to withdraw consent at any time where processing is based on consent.
- The right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before responding to your request.
International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Brazil and choose to provide information to us, please note that we transfer the data to Brazil and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Cookies and Similar Technologies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our site.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. The updated version will be indicated by an updated date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at our physical address:
Rede Sonora Brasil
1578 Avenida Paulista, 12th Floor
São Paulo, São Paulo, 01310-100
Brazil
